AWAN for Online Sellers

Answer every buyer and never oversell — from one place.

AWAN replies to your customers on WhatsApp, checks live stock, takes the order and keeps it all in sync — your own store today, with Shopee & Lazada sync on the way. Stop living in five seller-center tabs.

See how it works

Live in a week · Your store & stock today · Shopee & Lazada sync — coming soon

KL Gadget Store

● online · replies instantly

The blue case for iPhone — still got stock?

Yes! 7 left in blue. RM39. Want me to reserve one for you?

Yes, COD to Cheras boleh?

Done ✓ Order placed, COD to Cheras. I'll send tracking once it ships.

WORK COMPLETED

Order: 1× Blue case · RM39
Stock: 7 → 6 · updated
Delivery: COD · Cheras

Message in. Stock checked, order placed. No oversell.

Every day without it

Where online sellers bleed money

It's rarely the product — it's the gap between the question and the sale.

10:48 PM

Hi, the blue case still available? Want to buy 🙏

Next day · 10:05 AM

Hi! Yes, still have it — want me to reserve one?

Already bought from another seller last night 😕

The buyer who didn't wait

A ready-to-buy customer asks if it's in stock. By the time you reply, they've bought elsewhere.

Order #1042

Just paid for 2 units ✅

Later

So sorry — we actually ran out, both sold on another channel 😞

Oh no… then why list it? Refund please.

The oversell you didn't catch

Two channels, one stock count nobody synced — now you're apologising and cancelling an order.

2 months later

Hi! New stock just dropped — want first pick? 😊

Oh nice, didn't know you had your own store now!

The customer you never followed up

A great buyer, gone quiet. Without their details on your own store, there's no way to win them back.

AWAN answers instantly, keeps one stock count, and brings buyers back to a store you own.

Outcomes, not replies

Every question ends in a clean order

"Still got stock?"

Live stock checked and a sale closed

via Products + Inventory

"Where's my order?"

Looked up and answered from the real order

via CRM + Shopping

"Can I order 3?"

Order placed, stock decremented, no oversell

via Shopping

After delivery

Follow-up sent to bring them back to your own store

via Marketing

Your whole storefront, unified

Sell everywhere, manage in one place

Your own store and stock today — turn on what you need. Marketplace sync is on the way.

Products

Your catalogue, prices, photos.

Inventory

One stock count — never oversell.

Shopping

Your own store, carts & orders.

CRM

Keep the customer & the margin.

Accounting

Orders flow into the books.

Marketing

Win-back & launch campaigns.

Shopee · Lazada

Marketplace order sync — coming soon.

Live in a week

Connect WhatsApp & your store

Link your number and load your catalogue and stock.

AWAN keeps orders & stock in sync

Every order updates one stock count — no overselling.

It handles the busywork

Replies, order updates and follow-ups — automatically.

AWAN Studio

Tell us about your store

Leave your details and we'll connect your marketplaces and set up your store.