Turn customer chats into completed work.
AWAN answers your customers on WhatsApp and actually finishes the job — a booking made, an order fulfilled, an invoice sent. Backed by a full set of business apps, so the conversation is connected to everything you run.
Live on WhatsApp in a week · Your data is always yours
- Booking
- Tonight, 8:00 PM · 4 pax
- Deposit
- RM20 · received
- Table
- Held · confirmation sent
Message in. Completed work out. No staff awake.
The work that quietly slips away
A faster chatbot still doesn't do anything. The lost revenue isn't in the reply you sent — it's in the work nobody finished.
The message you missed at 11pm
A ready-to-buy customer asks after hours — and buys from whoever answered first.
The order nobody confirmed
A request that fell through the cracks. The sale is gone and you never even knew.
The regular who never came back
A loyal customer quietly drifts away — and nobody followed up in time.
AWAN answers instantly, confirms the order, and brings customers back — automatically.
Other tools answer. AWAN delivers the result.
Every conversation ends in something you can count — a booking, a sale, a payment — because the agent is wired into the apps that actually run your business.
Behind the chat: the apps that run your business
AWAN isn't just a smarter inbox. The conversation sits on top of a full business operating system — turn on only the apps you need.
Catalogue, prices, photos.
On-hand stock & low-stock alerts.
Your customer master.
Appointments & events.
Invoices, payments, ledger.
Counter & dine-in point of sale.
Online ordering & delivery.
Roster, attendance, payroll.
Recipes, ingredients & cost.
Plan & run campaigns.
Work that needs a human.
Made for how your trade works
Install a pack and the agent knows your job. Explore the playbook for yours.
Bookings, order-ahead and deposits — day and night.
Fill the chair, cut no-shows, bring patients back.
Shopee, Lazada, TikTok and your own store — unified.
Live in three steps
Connect your channel
Link your WhatsApp number — nothing new for your customers to install.
Pick your industry pack
Your agent installs the records, workflows and reports for your trade.
It starts working
Messages become completed work. You watch it all from one dashboard.
You run the business. We run the machine.
Don't want to set it up yourself? Our done-for-you team builds and operates your system — and the marketing that grows it. Run by people who build businesses, not just software.
Explore AWAN StudioSimple plans that grow with you
Run it yourself on a plan, or have AWAN Studio run it for you — talk to us for the right fit.
Limited launch slots. Subscribe now and your price never goes up — for as long as you keep the plan.
Launch pricing is 50% off the regular price, for a limited number of early subscribers. Your launch rate is locked in permanently and renews at the same price for the life of your subscription — it only changes if you cancel, let it lapse, or switch plans. Every plan starts with a 7-day free trial.
Questions, answered
No. A chatbot replies; AWAN completes the work — it books the table, takes the order, sends the invoice — over a deterministic workflow, then hands off to your team when needed.
You connect a WhatsApp number through Meta's Cloud API (we guide you). Telegram is the instant path while WhatsApp verification completes.
About a week with AWAN Studio's done-for-you setup — we build your workflows, load your knowledge, and tune the agent's voice.
It escalates to a human in your shared inbox, and safety guardrails are always on. It only answers from your real data — it never invents prices or menu items.
It auto-detects and replies in the customer's language — English, Malay and Chinese, among others.
Either. Run it yourself on a plan, or have AWAN Studio set it up and run it for you. You can switch as you grow.
Simple monthly plans (Lite / Standard / Pro / Enterprise), with a launch discount for early subscribers. See the pricing section above.
Yes. Each business is hard-isolated from every other at the database level, and your data is always yours to export.
Stop replying. Start finishing the work.
Start free and we'll show you exactly how it works for your business — live in about a week.